Connect Shopify in under 5 minutes.

Install OrderSilo on your store

From your Shopify admin, install the OrderSilo app. If you were sent an install link (e.g. from our team or the Partner Dashboard listing), open it from a browser tab where you're logged into the store you want to connect, then approve the requested permissions on the install screen.

• OrderSilo only requests read access to your orders — it never needs write access to modify them.
• You can also start the connection from inside OrderSilo: Dashboard → Domains → "Connect Shopify store".

Sign in — no password needed

If this is your first time connecting a store, OrderSilo creates your account automatically using your store's email address and sends you a one-click sign-in link — no password to set up. Already have an OrderSilo account with that email? You'll be signed in directly.

• Check the inbox for the email on file with your Shopify store if you don't see the embedded app load right away.
• Already logged into OrderSilo in another tab? The connection links straight to your existing workspace.

Choose which orders to capture

Inside the embedded app (Shopify admin → Apps → OrderSilo), you'll see a toggle for "Cash on delivery orders only." Most COD operators leave this on so only unpaid, cash-on-delivery orders flow into OrderSilo — prepaid card orders are skipped.

Import your recent orders

Click "Import recent orders" to backfill your order history into OrderSilo. This gives your dashboard, fraud scoring, and reports real data to work with from day one instead of starting empty.

• Backfilled orders don't count against your monthly order quota.
• This is a one-time pull — every new order after this point arrives automatically, in real time.

Turn on sales tracking in your theme

This is the step people miss. Sales tracking (ad attribution for Meta/TikTok) runs through a theme app embed, which Shopify keeps switched off by default on every app. In your Shopify admin, go to Online Store → Themes → Customize, open the "App embeds" panel (puzzle-piece icon in the left sidebar), find "OrderSilo Tracking," and toggle it on. Save.

• Sales tracking only activates once you've also added at least one pixel (see step 6) — that's intentional, there's nothing to attribute without one.
• After saving, visit your live storefront once (not the theme preview) so the first tracking signal can register. The checklist flips from "Waiting" to "Active" within a minute.

Add your Meta or TikTok pixel

For ad attribution to work, OrderSilo needs your pixel ID. From the embedded app, click "Add pixel" — this opens your store's Domain Settings in OrderSilo, where you can paste your Meta Pixel ID (and Conversions API token) and/or TikTok Pixel ID. Save, then revisit step 5 if you haven't enabled the theme embed yet.

• Purchase events are sent server-side, so they aren't affected by ad blockers or iOS tracking restrictions.
• No pixel yet? Skip this — order capture and fraud scoring work fine without one. You can add it anytime.

You're live

From here, every new order on your store lands in your OrderSilo dashboard automatically — scored for fraud risk, deduplicated, and (once tracking is on) attributed to the campaign that brought it in. No further setup needed.