Every feature earns its place in your COD operation.
Not a generic order tool with cash-on-delivery bolted on. Every capability below exists to kill one specific COD headache — fake orders, refused parcels, manual busywork, or ad spend you can’t track. Here’s all of it.
Get every order in — from wherever you sell.
Shopify, any landing page, or your own backend. Pick a path and your first order is in the dashboard in minutes.
One-click Shopify app
- Install from the App Store
- Past orders backfill automatically
- New orders stream in live
- Tracking pixel on with one click
Landing-page snippet
- One script tag before '</body>'
- Captures every field, raw
- PHP, WordPress, Webflow — anything
- Domain-locked & replay-proof
Server-to-server API
- Signed HMAC to /v1/orders
- For headless & custom checkouts
- Idempotent and tamper-proof
- Full control over every field
Every form, read and cleaned automatically.
Customers type however they like — abbreviations, local spellings, missing diacritics. The snippet grabs every field raw, then AI reads it once and maps it to a clean order: name, phone, address, city, product, quantity. After the first order the mapping is locked, so it stays instant and identical every time. You never edit your landing page or write a parser.
- Understands any language and field layout
- Product names normalized to your catalog
- Learns once, then deterministic and instant
- Works across every landing page you run
0723, +40, 0040 — always the same customer.
Every phone number is rewritten to one canonical international format the moment it arrives. That one small thing powers everything downstream: duplicate orders collapse, refusal history sticks to the right person, and your blacklist actually works — no matter how the number was typed.
- Normalized to E.164 on arrival
- Duplicate orders merge to one customer
- Blacklist matches every format
- Refusal history stays accurate
A real profile behind every phone number.
OrderSilo doesn't just store orders — it builds a customer for each person. Open anyone and see their full order history, how many parcels they took versus refused, their lifetime value, and whether they're trusted or blacklisted. The context you need to decide, before you ship.
- Full order history per customer
- Delivered vs. refused counts
- Lifetime value at a glance
- One-click blacklist or trust
A 0–100 risk score before you touch the order.
The instant an order lands, the risk engine checks 10+ signals — order velocity, address and email reuse, stacked open orders, refusal history, and your blacklists — and returns a score from 0 to 100 plus a delivery-probability estimate. Set your appetite to strict, balanced, or relaxed. High-risk orders wait for review or auto-reject. Your data stays yours — no cross-tenant sharing.
- 10+ risk signals on every order
- Delivery-probability estimate
- Strict, balanced, or relaxed
- Auto-hold or auto-reject high risk
The whole operation in one live inbox.
Every order — Shopify, landing page, or API — lands in one real-time list with its status, amount, source, and fraud score. Filter, edit in bulk, correct totals or quantities with atomic edits, and move orders through your workflow. Export the current view to CSV or XLSX for your courier or accountant, safely escaped, in one click.
- Real-time — no refresh, no export chores
- Filter and bulk actions
- Atomic, audit-logged edits
- One-click CSV / XLSX export
Which ad made the sale — measured server-side.
Purchase events fire from our servers straight to Meta CAPI, TikTok Events API, and GA4, so conversions land even when the browser pixel is blocked or lost to iOS. Every order is stamped with the campaign, ad set, and creative that drove it — deduplicated, so you never double-count.
- Meta CAPI, TikTok Events API, GA4
- Campaign / ad set / creative per order
- Deduplicated — no double counting
- No iOS-14 or ad-blocker gaps
Seven reports that answer real questions.
Delivery rate by country, fraud trends, product performance, agent throughput, per-domain breakdowns, and full attribution — seven built-in reports, always live, no setup. Slice by date, compare periods, and export any of them.
- Attribution, Fraud, Delivery, Country
- Products, Agents, Domains
- Live — nothing to configure
- Date ranges, comparisons & export
A plain-English readout every Monday.
You don't have time to dig through dashboards. Every Monday, OrderSilo's AI analyst summarizes last week — where your delivery rate moved, which campaigns brought the risky orders, how much fraud it held — and gives you a short list of things to actually do.
- Delivery, fraud & campaign trends
- Written in plain language
- Concrete, ranked recommendations
- Included from Starter and up
Your whole team, with the right keys.
Invite agents to process orders without ever seeing your billing, pixels, or settings. Owners and admins manage the account; agents get exactly what they need — nothing more. Every sensitive action is audit-logged, and you can run multiple brands from one workspace.
- Owner, Admin & Agent roles
- Scoped permissions per role
- Multiple workspaces & brands
- Audit-logged actions
Billing your accountant will actually like.
Payments run through Paddle as Merchant of Record, so VAT is calculated and charged correctly for every EU country and you get a proper invoice automatically. Flat monthly pricing, no per-order fees. Pay yearly for two months free, and add domains, seats, or order capacity anytime — all self-serve.
- Correct EU VAT, handled for you
- Proper invoices, automatically
- Flat pricing — no per-order fees
- Self-serve add-ons & upgrades
Enterprise-grade foundations, from day one.
Your customer list is your business. These aren’t add-ons — they’re how OrderSilo is built.
Hosted in the EU
AWS Frankfurt (eu-central-1), under GDPR. Your data never leaves Europe.
Database-level isolation
Postgres row-level security walls your data off from every other workspace.
Signed, locked ingestion
HMAC-signed S2S; domain-locked, rate-limited, replay-protected snippet traffic.
VAT-compliant billing
Paddle Merchant of Record — correct EU VAT and a proper invoice, automatically.
See it running on your own orders.
Connect Shopify, a landing page, or your API and watch your first fraud-scored, attributed order land in the dashboard — five minutes from now.
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