Legal
Cookies Policy
Last updated: 26 May 2026
This Cookies Policy explains how OrderSilo uses cookies and similar technologies on https://ordersilo.app and related pages. It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. We also use similar technologies such as local storage, pixels, and tags. Cookies help us operate the site, remember preferences, measure traffic, and evaluate marketing performance.
2. Types of cookies we use
- Strictly necessary — required for security, load balancing, locale selection, and basic site functionality. These do not require consent under ePrivacy rules where they are essential.
- Analytics — help us understand how visitors use our website (for example page views and traffic sources).
- Marketing — used to measure ad campaigns and build aggregated audiences on platforms such as Meta and Google, where enabled.
3. Cookies we may set on this website
The exact cookies in use may change as we update our site or tools. Typical examples include:
- Session and preference cookies — to maintain language (EN/RO) and session integrity.
- Google Analytics (_ga, _gid, and related) — website usage statistics when Google Analytics is enabled.
- Meta Pixel (_fbp, _fbc) — conversion measurement and remarketing when the Meta Pixel is enabled.
- Authentication cookies — when you log into a customer area or admin interface, if available.
4. Third-party cookies
Third parties such as Google and Meta may set cookies when their scripts load on our pages. Their use of data is governed by their own policies. We configure these tools to respect applicable consent requirements in the EEA.
Embedded content (for example videos or widgets) may set additional cookies if we add such features in the future.
5. Legal basis
Strictly necessary cookies are used based on our legitimate interest in providing a secure, functional website.
Analytics and marketing cookies are used based on your consent where required under the ePrivacy Directive and national implementations (including in Romania and other EU countries), or on legitimate interests where permitted and balanced with your rights.
6. How to manage cookies
You can control cookies through your browser settings — most browsers let you block or delete cookies. Blocking all cookies may affect site functionality.
Where we display a cookie consent banner or preference centre, you can withdraw or change consent at any time through that interface.
For Google and Meta, you may also use industry opt-out tools provided by those platforms.
7. Retention
Session cookies expire when you close your browser. Persistent cookies remain for the period set in the cookie (often from a few days to 24 months for analytics and marketing cookies) unless you delete them earlier.
8. Updates and contact
We may update this Cookies Policy to reflect changes in technology or law. The “Last updated” date will be revised accordingly.
Questions? Use the Send us a message form on this website.
See our Privacy Policy for broader information on how we process personal data.